When does an established business application become a business risk?
Instability does not begin with a full outage. Dependence on individuals, poor maintainability and growing workarounds are the earlier warning signs.
Read the article →Practical guidance for modernising established business processes and applications.
Guidance for decision-makers facing operational pressure, ageing technology and premature solution promises.
Established Business Applications
Migrate, modernise or rebuild?
Three words that get used interchangeably — although they lead to entirely different decisions, risks and investments.
Read the article →What happens when only one person understands the whole system?
Why knowledge holders are not only a staffing risk but a structural one, for the business process and the application alike.
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Business Processes and Day-to-Day Reality
Why a new tool will not fix an unclear business process
New technology can reduce friction. It cannot replace unclear roles, contradictory rules or decisions nobody has made.
Read the article →Workarounds are not the exception — they are part of the real process
What Excel lists, manual coordination and shadow solutions reveal about the weaknesses of a line-of-business application.
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Decisions, AI and Modernisation
AI in business processes: start with the bottleneck
When AI genuinely produces benefit — and when it merely makes an unclear process faster and more complicated.
Read the article →How do you build a robust decision brief for modernisation?
What managers, IT and budget holders need in order to defend a next step inside the organisation.
Read the article →Does this affect one of your business processes or applications?
The Initial Assessment helps you assess the situation and identify the most sensible next step.